Frequently Asked Questions
Everything you need to know about auto glass and residential glass services
Auto Glass Services
What is the difference between windshield repair and replacement?
Windshield repair is typically used for small cracks or chips that don’t span the full width of the glass and don’t obstruct the driver’s vision. Professional technicians inject a special resin that bonds with the glass to prevent further spreading. Windshield replacement is necessary when the damage is too extensive, the structural integrity is compromised, or the damage affects safety. Most insurance policies cover replacements in full, often with no deductible.
Do I need to file an insurance claim for auto glass replacement?
Most comprehensive auto insurance policies cover windshield replacement at no cost to you, with some policies offering zero deductibles specifically for glass coverage. Many people don’t realize this benefit and end up paying out of pocket. Professional glass service providers can often file claims directly with your insurance company, so you won’t have to handle the paperwork. Contact your insurance provider to confirm your coverage, and a professional technician can guide you through the claims process.
How long does a windshield replacement take?
Most windshield replacements can be completed in 30 minutes to an hour, depending on your vehicle type and the condition of the frame. Many providers offer mobile service, coming to your home, office, or preferred location to complete the replacement. After installation, it’s important to wait a few hours before driving to allow the adhesive to fully cure. Professional technicians will provide specific instructions based on your vehicle’s requirements.
What warranty comes with auto glass replacement?
Professional auto glass replacements typically come with warranties covering the installation workmanship and sometimes the glass itself. Warranty periods vary by provider, but many offer 1-3 year guarantees. Additionally, new glass should have the same safety ratings as the original, and professional installers follow industry standards for proper installation, sealing, and safety verification.
Shower Glass Services
What type of glass is used for shower enclosures?
Shower glass must meet strict safety standards, so tempered glass is the standard choice for all shower doors and enclosures. Tempered glass is specially heat-treated to be four to five times stronger than regular glass and is designed to break into small, harmless pieces if it shatters, rather than large dangerous shards. This safety feature is required by building codes and is essential for bathroom safety.
Can a shower glass enclosure be repaired if it cracks?
Tempered glass cannot be repaired like regular glass. Because of its safety design, any crack or chip in tempered glass means it must be replaced entirely. This is actually a safety feature—if there’s any compromise to the glass integrity, replacement ensures your bathroom remains safe. Professional providers can quickly install a new enclosure while minimizing disruption to your bathroom.
What are my options for custom shower glass?
Custom shower glass offers many design possibilities. You can choose from frameless designs for a modern look, or opt for framed enclosures for a more traditional appearance. Thickness options typically range from 3/8-inch to 1/2-inch tempered glass. Many providers offer options for patterns, tinting, or frosting to add privacy and visual interest. Professional providers can help you select the best option for your space, plumbing configuration, and aesthetic preferences.
How long does a shower glass replacement take?
Shower glass installation timelines vary depending on whether you’re choosing from stock sizes or opting for custom glass. Stock enclosures can often be installed within a day or two, while custom-cut glass may take 1-2 weeks for fabrication plus installation time. Professional installers will provide a timeline during the consultation and work to minimize disruption to your daily routine.
General Questions
What makes a glass service provider trustworthy?
Look for providers who follow industry standards, employ certified technicians, carry proper insurance, and provide clear warranties. Reputable companies are transparent about pricing, timelines, and the scope of work. Check online reviews from verified customers, ask about their certifications and industry memberships, and don’t hesitate to ask questions about their process and quality standards. A trustworthy provider should be happy to explain their approach and answer all your concerns.
How much do glass services typically cost?
Glass service costs vary based on the type of glass, your vehicle or bathroom configuration, and location. Windshield replacement costs typically range from $200-$500 out of pocket if you have insurance coverage with a deductible. Custom shower glass can range from $500-$3,000 depending on size and complexity. Always get a detailed quote before service begins, and remember that insurance often covers windshield replacement at little or no cost to you.
Do you offer emergency or same-day service?
Many glass service providers understand that damaged glass is an urgent matter, especially for automotive applications. Many offer same-day or emergency service appointments, and mobile technicians can come to your location for your convenience. Contact a local provider directly to inquire about emergency service availability and scheduling options for your specific situation.
Still Have Questions?
Contact a professional glass service provider directly for a consultation and personalized recommendations based on your specific needs.